Quantum Sky is searching for a Litigation Support Specialist to provide litigation technology, electronic discovery (eDiscovery), case management, and legal support services to federal government attorneys, investigators, and program personnel. The position supports the complete litigation lifecycle, including case intake, data collection, processing, review, analysis, production, and archival of electronically stored information (ESI).
The specialist is expected to provide accurate, timely, defensible, and secure litigation support services while maintaining a high level of attention to detail. The successful candidate will demonstrate the ability to independently manage litigation technology tasks, anticipate discovery requirements, troubleshoot technical issues, communicate effectively with legal and technical stakeholders, and ensure all litigation support activities comply with federal requirements and established case procedures.
Responsibilities:
Litigation Support & eDiscovery:
- Provide end-to-end eDiscovery and litigation support, covering legal holds; identification, collection, preservation, processing, review, analysis, and production of ESI; and overall case lifecycle management.
- Support discovery across email, documents, databases, file shares, collaboration platforms, mobile devices, and other electronic sources, while assisting with preservation notices, collection tracking, and defensible disposition.
- Support federal attorneys, investigators, paralegals, and legal staff with litigation technology and document management requirements.
- Manage and administer litigation matters within a litigation software suite.
- Configure matters, workspaces, user roles, permissions, workflows, document fields, coding layouts, review queues, and dashboards.
- Maintain accurate documentation of collection activities, processing steps, productions, and chain of custody.
- Assist attorneys and legal teams in identifying relevant information through advanced searches, filters, Boolean queries, metadata analysis, and analytics.
- Support Technology Assisted Review (TAR), predictive coding, email threading, near-duplicate identification, concept searching, and other advanced review technologies when appropriate.
- Prepare documents and datasets for attorney review while ensuring appropriate metadata, confidentiality designations, and document relationships are preserved.
Federal Government Compliance:
- Perform litigation support activities in accordance with federal laws, regulations, agency policies, and contractual requirements.
- Apply federal information security and privacy requirements to litigation and discovery data.
- Handle Controlled Unclassified Information (CUI), Personally Identifiable Information (PII), Sensitive But Unclassified information, and other protected government information in accordance with applicable requirements.
- Support compliance with security controls, agency security policies, records management requirements, and applicable federal information governance standards.
- Follow agency requirements for data retention, disposition, access control, auditing, and security monitoring.
- Maintain appropriate segregation of matters and ensure users have access only to information required for their assigned responsibilities.
- Support records preservation and disposition activities in coordination with agency records management personnel.
Case Management & Legal Team Support:
- Work directly with federal attorneys, paralegals, investigators, records managers, IT personnel, and program managers to identify litigation support requirements.
- Translate legal and discovery requirements into technical workflows and actionable tasks.
- Provide technical guidance to legal teams regarding eDiscovery capabilities, data sources, search strategies, review workflows, and production options.
- Coordinate discovery schedules, task assignments, review milestones, and production deadlines.
- Track case status, outstanding requests, processing activities, and production deliverables.
- Prepare status reports, metrics, dashboards, and management briefings.
- Provide user training and technical assistance for attorneys and other authorized personnel.
- Develop job aids, user guides, training materials, and standard operating procedures.
Data Analysis & Quality Control:
- Perform quality control reviews of collected, processed, reviewed, and produced data.
- Validate document counts, metadata, file integrity, duplicates, exclusions, and production sets.
- Identify and resolve discrepancies between source data, processed data, review populations, and production sets.
- Conduct searches and analysis to identify potentially responsive or privileged information.
- Monitor discovery workflows for accuracy, completeness, and adherence to established requirements.
- Document quality assurance activities and corrective actions.
Security & Access Management:
- Apply least-privilege principles to litigation support environments.
- Manage authorized user access and coordinate account provisioning and deprovisioning.
- Support audit and logging requirements for litigation databases and review platforms.
- Protect litigation data from unauthorized disclosure, modification, or destruction.
- Report suspected security incidents, unauthorized access, or data handling concerns in accordance with federal incident response procedures.
- Coordinate with cybersecurity and infrastructure teams when litigation systems or data are impacted by security events.
Core Competencies:
- Litigation & eDiscovery Technology
- Litigation Suite Administration
- Electronic Records & Information Governance
- Full Electronic Discovery Reference Model stages
- Document Review & Analytics
- Federal Government Compliance
- Information Security & Privacy
- Case Management
- Technical Troubleshooting
- Stakeholder Communication
- Documentation & Reporting